About
Highly accomplished Senior Agile Project Manager with over 16 years of IT experience, specializing in digital transformation, legacy system modernization, and Greenfield development across diverse industries including Healthcare, Manufacturing, and E-commerce. Certified in PMP, PSM-II, and SAFE Agile, I excel at leading multi-functional teams (up to 50 members across 5 Scrum pods) to deliver high-value projects within AWS and Azure environments. Proven ability to enhance sprint output by 20%, reduce cycle time by 20%, and integrate GenAI tools for improved planning accuracy and risk mitigation, consistently driving significant business value and achieving client satisfaction.
Work
Ahmedabad, Gujarat, India
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Summary
As a Senior Agile Project Manager, led the migration of multiple legacy systems into a single CPQ platform, managing 5 Scrum pods and a 50-member team to deliver value-driven solutions.
Highlights
Directed the migration of multiple legacy systems to a unified CPQ platform utilizing Java and microservices, supporting over $5 million in yearly contract value.
Managed 5 Scrum pods comprising 50 team members, enhancing team performance by removing delivery blockers and increasing sprint output by 20%.
Established robust Agile governance processes and optimized cross-team coordination, reducing cycle time from grooming to deployment readiness by 20%.
Implemented 'Agile Value Acceleration Framework' and 'Gen AI Accelerators for Project Management' to streamline execution and identify key Agile metrics.
Oversaw critical KPIs, including schedule adherence, quality, and cost efficiency, publishing performance insights in monthly and quarterly reports.
Gandhinagar, Gujarat, India
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Summary
Led three Scrum teams of 30+ members in a multi-vendor environment, managing a 200 million INR automotive program leveraging microservice architecture on AWS.
Highlights
Implemented APIM platforms and 'API first' principles, achieving recurring cost savings of approximately 10 crore INR.
Delivered a Smart Finance application through 23 finance partners, facilitating over 1 million loans totaling more than 64000 crores INR within three years.
Revamped a legacy eCommerce web portal to industry-leading design standards, significantly enhancing user engagement and increasing conversion rates.
Mentored project teams, resulting in a 9% enhancement in sprint completion ratio, 60% reduction in average risk score within four sprints, and a CSAT score improvement from 58% to 90% over one year.
Coordinated with 5+ vendor teams, ensuring successful project delivery through effective risk and dependency management.
Ahmedabad, Gujarat, India
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Summary
Managed technical projects for automotive and manufacturing clients, leading a 12+ member team to redesign monolithic applications for cloud-based microservice architecture.
Highlights
Designed and developed a Utility monitoring dashboard to optimize production costs and visualize energy consumption, delivering within schedule.
Provided critical technical inputs for a 500K USD contractual agreement for a transition project involving 100+ applications across connected plants.
Identified infrastructure design pain points for microservice-based applications and conducted cost analysis for AWS components, enhancing efficiency.
Led a 12+ member team in redesigning a monolithic Windows application to a cloud-based microservice architecture, significantly improving scalability.
Conducted project audits and adhered to organizational governance models, ensuring compliance and quality across projects.
Ahmedabad, Gujarat, India
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Summary
Architected solutions for legacy application migration and performance testing, leading a team to develop monitoring dashboards and improve system visibility.
Highlights
Architected and oversaw the migration of a legacy application to the latest .NET framework, facilitating large-scale file transfers and saving the client 20 million GBP.
Developed a simulator system for MES application performance testing, reducing testing time by 30% through high-frequency data provision.
Designed a configurable application monitoring dashboard, decreasing application failure recovery time by 45 minutes.
Managed team, schedule, and weekly status reporting for all stakeholders, ensuring transparent communication and project alignment.
Led requirement gathering, documentation, and managed unit/system testing and bug fixing, ensuring high-quality software delivery.
Ahmedabad, Gujarat, India
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Summary
Managed Plant Floor Support for automotive manufacturing, leading a team in incident, change, and problem management using ITIL processes.
Highlights
Managed Plant Floor Support operations for an automotive manufacturing plant, ensuring continuous operational efficiency.
Implemented ITIL processes for Incident, Change, Problem, Knowledge, Event, and Capacity management, enhancing service delivery and stability.
Provided root cause analysis for major incidents using 8D problem-solving methodology, reducing recurring issues and improving system reliability.
Delegated responsibilities to staff, ensuring efficient and accurate task completion and fostering team productivity.
Acted as a Subject Matter Expert (SME) within the Project Planning team, contributing specialized knowledge to strategic initiatives.
Ahmedabad, Gujarat, India
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Summary
Developed diverse applications including web, Windows, API, and batch processing services, focusing on 3-layer architecture and performance optimization.
Highlights
Developed a 3-layer architecture website for a hospital management system, implementing Ajax for faster user performance and improved responsiveness.
Engineered Silverlight-based web applications with MVVM architecture, enhancing maintainability and scalability.
Performed reverse engineering on existing applications, creating comprehensive documentation and implementing algorithms to improve functionality.
Developed Batch processing Windows services to collect card swiping data and accurately split working hours for time sheet applications.
Designed and deployed SSRS reports, writing complex queries, stored procedures, and functions in SQL Server to support reporting needs.
Awards
Best Team Award
Awarded By
Tata Consultancy Service Limited
Awarded for successfully migrating a legacy application to the latest technology, saving 20 million GBP for the client by eliminating recurring hardware performance issues.
Star of the Month Award
Awarded By
Tata Consultancy Service Limited
Recognized for converting a complex 'production losses calculation' process into a simple, template-based solution, saving 10% of manual effort.
Engineering Excellence Award
Awarded By
Tata Consultancy Service Limited
Awarded for increasing sprint completion ratio by 9% and reducing risk score, leading to a CSAT score improvement from 58% to 90% within two quarters.
Star of the Month Award
Awarded By
Tata Consultancy Service Limited
Awarded for developing real-time drill-down reports using data analytics to identify incident root causes, reducing resolution time by 45 minutes.
Above & Beyond Award
Awarded By
Tata Consultancy Service Limited
Recognized for continuous commitment and drive in ensuring successful application deployment within schedule and budget.
Languages
English
Hindi
Gujarati
Skills
Project Management
Agile Methodologies, Scrum, Kanban, SAFe, Waterfall, Risk Management, Stakeholder Communication, Metrics Reporting, Program Management, Project Delivery, ITIL Framework, SDLC Management, Vendor Management.
Cloud & Architecture
AWS Cloud Infrastructure, Azure Cloud Services, Microservice Architecture, 3-Tier Architecture, APIM Platforms, API First Principles, Infrastructure Design, Cloud Scalability.
Technical Expertise
Java, .NET, SQL, MES (Manufacturing Execution Systems), CPQ Platform, Data Analytics, SSRS Reports, Entity Framework, LINQ, Web Development, Windows Services, API Development, Batch Processing, Ajax, Silverlight, MVVM Architecture.
Leadership & Process Improvement
Team Leadership, Continuous Improvement, Process Optimization, Problem Solving, Business Value Focus, Agile Governance, Cross-Team Coordination, Team Mentorship, KPI Management, Change Management, 8D Problem Solving.
Emerging Technologies
GenAI Integration, AI Accelerators for Project Management.
Tools
Jira, Confluence, Kendis, Automated Dashboard.